Onboarding a new location or franchisee into WizFit

Onboarding in WizFit is the process of bringing a new location or franchisee live inside the platform: configuring its real equipment, connecting it to the brand's approved library, setting the rules and getting planning ready to run.

It matters because a manual or improvised rollout produces methodological drift, plans that cannot be executed at the site, and uneven member experience. WizFit removes that friction by structuring the launch and running the brand's method from day one.

What problem this onboarding solves

Opening or adding a location without a clear process creates the same frictions over and over:

• High manual workload to map equipment and produce the first round of plans.
• Equipment differences between sites that break centrally designed plans.
• Method interpreted differently by each coach and at each new unit.
• Risk of losing brand standard as soon as the initial supervision drops off.
• Lost time before the new site can deliver real value to its members.

What WizFit needs to bring a new location live

Typical inputs the system uses to start well:

• Available equipment at the site: machines, accessories and real-world restrictions.
• Operational rules of the gym: schedules, programs, levels, internal criteria.
• The brand's approved library of exercises and progressions.
• Coach and role structure that will run the unit.
• Service logic: how the member enters, what they expect, how it is measured.
• Operational context: base size, member profile, network objectives.

How the architecture plays into onboarding

Each module of the system has a concrete role during the launch of a new location:

• Nexus — The context and rules layer. During onboarding, Nexus loads the site's reality (equipment, rules, library) and keeps it synchronized with the rest of the network.
• Equipment-aware AI — Adapts every plan to the equipment actually loaded for the site. What cannot be executed there is not prescribed. Planning is usable from day one.
• Approved exercise library — Plugs the new site into the brand's single source of truth. The unit operates inside the approved method without having to reinvent it.
• Batch — Enables bulk loads and rollouts at launch: importing members, assigning programs and pushing the first round of plans without opening case by case.
• Autopilot — Keeps plans alive after launch. The new site does not depend on a coach remembering to update each member.
• Hyperpersonalization — Per-member personalization inside the network's rules, starting from the very first plan, even with lean staffing.
• Self-service — Lowers member-side onboarding friction in the new site: members can access a first plan without waiting for a coach.
• Autologin — Members enter their plan with no accounts or passwords. The brand experience starts clean from the very first session.

Step by step onboarding

The process follows a clear sequence, designed so the location operates with method from the start:

• 01 — Configure the site — Create the unit, set operational parameters and connect it to the network.
• 02 — Map the equipment — Load the real inventory of machines and accessories available at the site.
• 03 — Define library and rules — Connect to the approved library and configure prescription rules.
• 04 — Align coaches and method — Set roles, criteria and thresholds the unit will operate with.
• 05 — Activate member flows — Configure autologin, self-service and the entry experience.
• 06 — Launch the first plans — Bulk generation with Batch, adjusted to the site's equipment.
• 07 — Operate, measure, adjust — Tracking, feedback and continuous improvement sustained by Autopilot.

What the rollout flow looks like

• New location — Setup & parameters
• Equipment + rules — Operational reality
• Approved library — Brand method
• Planning engine — Equipment-aware AI
• Coaches + member — Self-service · Autologin
• Operation — Autopilot · tracking

What changes after onboarding

• A cleaner start: the site operates with method from day one, not months later.
• Faster adaptation when new equipment arrives or the context shifts.
• More consistency between what the new site prescribes and the network standard.
• Less improvisation: the coach does not start from a blank slate per member.
• Better member experience from the very first session at the unit.
• A stronger base to scale: adding the next site stops being a from-scratch project.

Which kind of operation benefits the most

This onboarding has the highest impact when the network needs to repeat openings or standardize units with different realities:

• Chains that open new locations on a recurring basis.
• Franchises with independent franchisees and heterogeneous equipment.
• Groups with mixed units that need to align method and standard.
• Gyms in expansion that want to formalize the process before further growth.
• Brands entering new markets without losing the central method.

In one sentence

Onboarding a new location into WizFit leaves the site operating with the approved method, adapted to its real equipment and ready to scale, instead of starting from scratch with manual planning.